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Privacy Policy

1. Introduction & Data Controller

At www.borontradeasia.com, operated by Tradeasia International Pte. Ltd. ("Tradeasia", "we", "us", or "our"), we are committed to protecting the privacy and personal information of our visitors, customers, and business partners.

This Privacy Policy explains how we collect, use, process, store, and protect personal data in relation to our boron products and compounds distribution, including Boric Acid, Borax, Zinc Borate, industrial boron applications, technical consultations, product inquiries, and bulk chemical supply arrangements.

Tradeasia acts as the Data Controller responsible for processing personal data in accordance with the Singapore Personal Data Protection Act (PDPA) and applicable data protection requirements.

By accessing or using our website and services, you acknowledge and agree to the practices described in this Privacy Policy.

2. Information We Collect

As a B2B chemical distribution platform, we may collect the following categories of information:

Professional & Business Information

  • Name

  • Job title and position

  • Company name

  • Business email address

  • Phone number

  • Corporate address

  • Country of operation

  • Delivery or manufacturing facility information

Technical & Commercial Information

  • Boron product inquiries and requirements

  • Product specifications

  • Intended applications, such as glass, ceramics, agriculture, metallurgy, and other industrial uses

  • Technical requirements

  • Quantity and shipment requirements

  • Quality documentation requests

  • Certificate of Analysis (COA), Material Safety Data Sheet (MSDS), and compliance documentation requests

Account & Registration Information

When you create an account or business profile, we may collect:

  • Company registration information

  • Business identification details

  • Tax-related information

  • Relevant business certifications

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Operating system information

  • Internet Service Provider (ISP)

  • Referral URLs

  • Date and time of access

  • Website navigation information

3. How We Collect Information

We collect information through:

Direct Communication

When you contact us through:

  • Website contact forms

  • Email

  • Phone calls

  • Business inquiries

we may collect your name, company information, contact details, inquiry details, and supporting documents provided.

Website Usage

We may collect technical information through cookies and similar technologies when you visit our website.

4. Purpose of Processing Personal Data

Tradeasia uses collected information for the following purposes:

Business Operations

  • Processing boron product inquiries and quotations

  • Managing sample requests and bulk chemical orders

  • Supporting industrial application requirements

  • Coordinating supply arrangements and shipment activities

Technical Support & Compliance

  • Providing product specifications and technical information

  • Sharing COA, MSDS, and relevant quality documents

  • Supporting customer requirements related to chemical safety and regulatory documentation

Customer Communication

  • Responding to inquiries

  • Providing product updates and technical information

  • Communicating business-related announcements

Website Improvement & Security

  • Improving website functionality and user experience

  • Monitoring website performance

  • Protecting against unauthorized activities and security risks

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Understand visitor preferences and website usage patterns

  • Analyze website traffic and performance

  • Improve website functionality and user experience

You may configure your browser settings to refuse cookies. However, certain website features may not function properly if cookies are disabled.

6. Data Sharing and International Transfers

Tradeasia does not sell, rent, or trade personal information.

Personal data may be shared where necessary for legitimate business purposes with trusted parties, including:

  • Tradeasia affiliated entities and internal business teams

  • Logistics and freight service providers involved in product delivery

  • Testing laboratories or inspection companies for quality verification where applicable

  • IT hosting and technology service providers

  • Regulatory authorities where required by applicable laws

As Tradeasia operates internationally, personal data may be processed across different jurisdictions. Appropriate safeguards are applied to protect personal information in accordance with applicable data protection requirements.

7. Data Security and Retention

Tradeasia implements reasonable technical, organizational, and administrative safeguards designed to protect personal data against:

  • Unauthorized access

  • Loss or misuse

  • Disclosure

  • Alteration

  • Destruction

Personal data is retained only for as long as necessary to:

  • Fulfill commercial transactions

  • Maintain business records

  • Support ongoing customer relationships

  • Comply with legal and regulatory obligations

8. Your Rights Under PDPA

Subject to applicable legal requirements, you may have the following rights regarding your personal data:

  • Right to Access: Request information regarding personal data held by Tradeasia and how it is processed.

  • Right to Correction: Request correction of inaccurate or incomplete information.

  • Right to Withdraw Consent: Withdraw consent for certain processing activities, including marketing communications.

  • Right to Request Deletion: Request deletion of personal data where applicable.

  • Right to Object or Restrict Processing: Request restriction of certain processing activities.

To exercise your rights, please contact our Data Protection Officer.

9. Third-Party Websites

Our website may contain links to third-party websites.

Tradeasia is not responsible for the privacy practices, security, or content of external websites. We recommend reviewing their privacy policies before providing personal information.

10. Children's Information

Boron Tradeasia is intended for business customers, industrial users, manufacturers, distributors, and professionals involved in boron products, compounds, and related applications.

We do not knowingly collect personal information from children under the age of 16. If we become aware that such information has been collected, we will take appropriate steps to remove it.

11. Changes to This Privacy Policy

Tradeasia may update this Privacy Policy periodically to reflect changes in:

  • Business practices

  • Technology

  • Legal requirements

  • Data protection standards

Any updates will be published on this page with the revised "Last Updated" date.

12. Contact Us

For questions regarding this Privacy Policy or to exercise your data protection rights, please contact:

Tradeasia International Pte. Ltd.
Website: www.borontradeasia.com
Email: contact@chemtradeasia.com
Phone: +65 6227 6365

Data Protection Officer (DPO)
Email: contact@chemtradeasia.com

Tradeasia International Pte. Ltd

Your trusted global partner for sourcing, procurement, and supply chain solutions.

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Keck Seng Tower133 Cecil Street #12-03Singapore, 069535, Republic of Singapore.

contact@chemtradeasia.com

+65 6227 6365

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